From 1 April 2023 a new Somerset Council will replace the county council and four district councils and take on responsibility for all your waste services.
At SWP, all the authorities have worked together on waste services since 2007, so it will be largely business as usual.
Importantly, the collections contractor stays the same (SUEZ) as does the contractor running out recycling sites (Biffa). The SWP team behind the scenes will simply become part of the new council. In short, you shouldn’t notice the switch at all.
There will be a few tweaks though. The SWP web content will shift over to Somerset Council’s new website www.somerset.gov.uk/waste when it goes live at the start of April. So, the www.somersetwaste.gov.uk will be no more. Don’t worry you’ll still be able to do all the same things online that you can do through the current site – order containers, report missed collections, subscribe to the garden waste service, check your collections days etc.
A single phone number, 0300 123 2224, replaces district contact numbers and will be taking calls about waste services from the start of April. The new email address is firstname.lastname@example.org.
SWP will bid a fond farewell to the SWP name and branding. You’ll see some things change immediately (like the website and social media branding) and some gradually over time (like vehicle branding and signage).
This is an exciting new era and SWP look forward to their continuing work with you to waste less and recycle more.
Download a calendar for printing or, better still, download it into the calendar on your device and get automatic reminders of your collection days.
Snow, ice and freezing temperatures can disrupt collections so please bear with us in the event of severe weather. Crews will return as soon as possible for any missed collections. If conditions are bad SWP may not be able to meet our usual ‘return in two days’ target.
For information on the repair cafés and Fixy reuse van, see: somersetwaste.gov.uk/share-and-repair.